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$9.99 / month
Canvas Chameleons LIFEtime Guarantee
Monthly subscription of $9.99
You can have the peace of mind that should the unspeakable happen and your chameleon passes away for any reason that we will replace him/her absolutely free of charge*.
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We are starting a brand new and unheard of program here at Canvas Chameleons. Introducing the Canvas Chameleons – LIFEtime Guarantee. For only $9.99 a month, you can have the peace of mind that should the unspeakable happen and your chameleon passes away for any reason that we will replace him/her absolutely free of charge*.
The subscription must be activated within one week of receiving your chameleon. The subscription may be cancelled at any time, however it cannot be reactivated once cancelled. The subscription will be billed automatically on a monthly basis until cancelled. The subscription will start immediately at the time of purchased and billing will occur automatically on the same day of the month as originally purchased.
Should your chameleon pass for any reason while subscribed to the program, we will replace your chameleon with another chameleon of equal or less value. The guarantee would cover any death for any reason, including accidental and from old age. The replacement is given in the form of voucher. This voucher will be equal to the value of the original purchase price and will be valid for the period of one year. This will allow you the time to pick a perfect replacement chameleon. This voucher may be place towards a more expensive chameleon and only the different in cost would be required.
Steps to receive voucher:
- Contact us immediately upon the passing of your chameleon.
- A picture of the deceased chameleon is required with an item in the photograph showing the current date. This may be a newspaper, magazine, etc. Under certain cases, we may require the chameleon to be returned to us for inspection prior to issuance of the voucher.
- Finally, we must have your original invoice number and the unique item code of your panther chameleon.
* Should your chameleon pass during the first year of the program, a $50 fee will be required to cover the shipping costs of the replacement. After 12 months on the Lifetime Guarantee program this $50 will be waived and a replacement will be 100% free of charge.
** Replacement chameleons are eligible for the guarantee if activated prior to receiving the replacement chameleon. However, should the replacement chameleon pass within the first year of the program, a $50 fee will be required to cover the shipping costs and only 50% of the purchase price will be granted for the voucher. After 12 months on the Lifetime Guarantee program this $50 fee will be waived.
*** We retain the right to deny any claim should the above requirements not be met for any reason. We also retain the rights to make adjustments to the policy should we deem them necessary.
**** You must be the original owner of the chameleon, or you must have written permission from us to transfer the guarantee.
***** No cash value is associated with the voucher. The voucher is only valid for a period of 1 year from the date of issuance and will become null and void after this year period. No refunds or returns are permitted.
****** LIFEtime Guarantee applies to captive born panther chameleons purchased at 6 months or less in age only.